Shipping Policy
Shipping & Delivery
We want your shopping experience with us to be simple and reassuring. The delivery times below are estimates beginning from the date your order is shipped. Business days do not include weekends or public holidays.
Free Shipping Over $99
Orders of US$99 or more qualify for free shipping. When free shipping applies, we will arrange air shipping at no additional charge.
Shipping Methods
Where available, you may choose Air Shipping or Land Shipping at checkout. Available shipping methods may vary depending on the destination and product.
Estimated Delivery Times
- United States — Air Shipping: 8–10 business days
- United States — Land Shipping: 18–20 business days
- Canada: 9–16 business days
- Mexico: 12–15 business days
- Australia & New Zealand: 10–15 business days
- United Kingdom: 10–16 business days
- Europe and surrounding countries: 12–17 business days
- Rest of the world: 14–25 business days
Orders often arrive before the maximum estimated time.
Tracking Your Order
Tracking details will be sent after your order has shipped. After a tracking number is issued, the carrier may require up to 4–5 business days to display movement or updated tracking information.
Possible Delivery Delays
Delivery times are estimates and cannot be guaranteed. Customs clearance, local carrier schedules, remote-area delivery, public holidays, weather conditions and other circumstances outside our control may occasionally cause delays.
If you have questions or need help tracking your order, please use the Contact Us link at the top of the page. We normally respond within 24 hours.