FAQ

1、What are the shipping costs?

When your shopping total reaches $69, shipping is free. If your total is below $69, the shipping fee is $8 for air shipping and $5 for land shipping.

2、What is your delivery time frame?

Typically, we require 1-2 business days to process your order. The delivery time for air shipping is usually within 10 days, while ground shipping generally takes around 15 days. We will select the nearest warehouse for shipment!

3、What should I do if the package is damaged during transit?

Don't worry! Please take a photo of the damaged item and contact us at service@thedecortherapy.com We will assist you as soon as possible!

4、What are your refund policies?

Please inform us of your specific needs and reasons by emailing service@thedecortherapy.com. We will contact you promptly for further assistance!

5、Do you offer wholesale discounts on bulk orders?

Of course! Contact us via email! We will offer you a satisfactory discount!

6、What should I do if the product I want is not available here?

Don't worry! Our team has dedicated procurement experts! Contact us, and leave it to us!